Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan.

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TextPublication details: Boston : Harvard Business School Press, c2004.Description: xiv, 216 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	CIPDCR Library Busia, Alupe	HF5415.335 (Browse shelf(Opens below))	1	Available		CIPDCR00029

Includes bibliographical references (p. 197-208) and index.

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